Licensing is per user. The division of licenses into Viewer, Editor and Designer offers you simple and transparent pricing. The license types can be easily combined with each other.



Read access to:

Further functions:


All functions of the Viewer plus:


All functions of the viewer and editor plus:

The cloud solution supports single sign-on via MS Azure and SAML 2.0. The synchronization of users and the transfer of organizational units is possible with MS Azure Active Directory (AD) in the cloud solution.


An Editor or Designer license is required to use the workflow applications and workflow templates.

Change management
Supplier qualification
Vacation request
Sales management
Investment application
Job reference
Travel request
Word Report Designer for individual printouts and reports
Excel Report Designer for individual reports
Gantt chart for audit and project management
Sample processes ISO 9001 and ISO 14001


How long is the term of the contracts?

The minimum contract term is 3 months. The contract is automatically extended by a further 3 months in each case, unless it is terminated with one month’s notice to the end of the quarter.

Cloud fees can be billed every three months.

Where is the data hosted?

SmartProcess uses one of the most secure cloud infrastructures. The application is hosted in a certified data center in Frankfurt (Germany) on AWS. For customers from the USA, the application is hosted in Ohio (USA) on AWS. Learn more about hosting with AWS

Is a contract for commissioned processing according to Art. 28 GDPR concluded?

Upon acceptance of an offer, a contract for commissioned processing pursuant to Art. 28 GDPR (General Data Protection Regulation) is automatically recognized and agreed upon as a supplement to the terms and conditions.

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