Workflow Management Software SmartProcess

With the SmartProcess workflow management system, you can automate your business processes independently in the shortest possible time.
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Automate your processes with no-code workflows and flexible workflow management software

With SmartProcess as your workflow management software, you can flexibly configure workflows and digitize and automate your processes. SmartProcess is a simple and flexible workflow management system (WFMS) for the automation and control of processes, tasks, digital forms and approvals. Today, digitalized business processes are a significant competitive advantage and lead to considerable cost savings and improved workflows.

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SmartProcess at a glance

Processes and approvals

Simple processing of processes, tasks, forms and approvals

Workflow automation

Convenient modeling and configuration of workflows

Flexible forms

Digital forms and input masks can be created individually

100% web-based

Configuration and editing directly in the web browser

Making no-code workflows simple - with smart workflow management software for process automation

The integrated process designer enables workflows to be modeled easily and user-defined in the workflow software. The workflow and the digital forms can be easily defined in the workflow management software as a no-code workflow, so that each company has its specific processes, forms and fields available for process automation.

Workflow templates are available for many business processes, which can be flexibly adapted and enable rapid implementation.

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Flexible design of digital forms without programming

The integrated form designer combines outstanding functionality with a user-friendly interface in the workflow software to intuitively design forms without programming. With our drag and drop form designer, you can easily place and customize elements and fields for digital forms.

Task list with schedule overview

The clear task list of the workflow management software displays all processes and tasks transparently.

In addition to a message in the workflow software, processors can also receive an e-mail message about new processes or tasks. Processors can open processes directly in SmartProcess or via a link from the e-mail in a web form.

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Automate processes and tasks with flexible workflow management software

Processes can be created manually or automatically, e.g. by importing an e-mail into the workflow software.

The user is guided step by step through the processing of an operation. The processing instructions added to the individual processing steps provide support in completing the tasks.

SmartProcess supports workflow-bound tasks and the creation of ad-hoc tasks for workflow automation in workflow management.

Extensive evaluations in the workflow management software

With SmartProcess, extensive evaluations can be generated individually and saved as standard reports. You can filter by each form field and by status. Standard reports can be sent by e-mail on a time-controlled basis so that processors have a regular overview of your results. You can also share the reports with other users. The reports can be exported from the workflow management software to MS Excel®.

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Mobile Web App

You can process processes, tasks and approvals flexibly with the mobile web app. The mobile web app offers you an optimal interface for smartphones and tablets for workflow automation. The SmartProcess workflow management software gives you flexible access to your business processes. You have convenient mobile and office access and are always well informed.

You can flexibly edit processes, tasks, and approvals with the mobile web app.

FAQ - Workflow management software

What is workflow management software?

Workflow management software is a system designed to automate and control recurring, rule-based workflows. It ensures that tasks are automatically assigned to the appropriate personnel, deadlines are monitored, and statuses are transparently documented.

Which processes can be automated using workflow software?

Typical use cases include approval processes, invoice reviews, vacation requests, onboarding processes, change requests, and complaint handling. Structured workflows with clearly defined decision steps are particularly well-suited for this purpose.

What are the benefits of workflow automation?

Workflow automation reduces manual tasks, minimizes sources of error, shortens turnaround times, and increases transparency. Companies save time and money and can manage their processes more efficiently and transparently.

How does workflow management work in SmartProcess?

SmartProcess enables the graphical definition of workflows with role-based and permission-based control. Processes and tasks are automatically assigned, escalations can be defined, and all process steps are documented and can be analyzed.​

Can workflow software be integrated into existing systems?

Yes. Workflow management software can be integrated with ERP, CRM, or other systems via interfaces. This allows data to be automatically imported or exported.

How is the traceability of workflows ensured?

Every step in the workflow is logged. Status histories, timestamps, and responsibilities are documented and can be used for internal analyses or audits.

Who is workflow management software particularly suitable for?

Workflow software is particularly well-suited for companies that want to standardize and digitize recurring administrative or quality-related processes—regardless of industry or company size.

Get to know SmartProcess - free of charge and without obligation

Further information

Suitable licenses and applications
Suitable licenses and applications
More about the licenses
Cloud solution with hosting in Germany
Cloud solution with hosting in Germany
More about the cloud solution
Optimum functions for your requirements
Optimum functions for your requirements
More about the functions

Workflow management and digital forms with the SmartProcess workflow software

SmartProcess supports you in improving your business processes. With the SmartProcess workflow software, you can automate manual processes and the processing of digital forms in just a few steps. You can model and configure input masks in the workflow management software without any programming knowledge. Specialist users can therefore cover their requirements quickly and easily.

When introducing the SmartProcess workflow software, the business process is modeled at the beginning. You can use existing sample workflows for this, which can be quickly adapted to cover your process. You can also freely define a workflow completely according to your requirements. In general, the workflow process and the digital forms are defined in the workflow management software.

The great advantage of the SmartProcess workflow software is that the workflow guides the user through the process. For example, when the end user enters an approval request or a task, the next work step is always displayed to the user. This allows the user to intuitively follow the common thread when editing.

The automated control of processes in the workflow management software has many advantages. Throughput times are improved and employees are relieved. In particular, the central overview of all processes and tasks increases transparency within the company. The structured processing of processes, tasks and approvals increases productivity.

Modeling is carried out using the core symbols of the BPMN notation. You can model serial and parallel workflows. Particularly noteworthy is the fact that modeling is carried out directly in the web browser.

This is a staging environment