Improve your processes with SmartProcess

SmartProcess supports companies in establishing an effective integrated
management system. In addition to the functions for process management and
quality management, SmartProcess enables the automation and control of processes with workflow functions. The ISO 9001 standard is optimally supported.

SmartProcess makes it easy to create and publish process maps, process descriptions, documents, key figures and risks. All the information required for process management and quality management can be displayed very easily.

Processes can be modeled and process descriptions generated directly via a browser. The BPM software automatically displays its assigned processes to the user and informs the user if a process has changed. A graphical version comparison allows users to quickly identify changes to a new process description. The software therefore always ensures that users are working in accordance with the valid documents.

Documents can be edited directly via check-in and check-out. The document management functions offer convenient document management.

The BPM software also automatically shows which standard requirements are covered by which processes. If a new process or document is published, a read confirmation is automatically requested from the process participants.

As a special advantage, however, it is not only possible to document processes in the software. You can also automate the processes as a workflow. This makes process documentation dynamic and optimizes your processes.

With workflow control, SmartProcess also enables the automation of unstructured electronic processes that are currently based on emails or decentralized task lists. In addition to workflow-based process control for tasks and forms, SmartProcess offers further functions such as e-mail integration, escalation management and reports to optimize business processes. Processes can be defined in a user-friendly way with the web-based
user-friendly to define. By controlling processes, you reduce costs and improve processing times.

The BPM software offers comprehensive support in quality management and helps with
the processing of complaints, audits and qualifications.

The software enables companies to manage complaints efficiently in complaints management. They can record complaints, process them in teams as a workflow and analyze them. This helps to improve quality and increase customer satisfaction.

In audit management, you can use SmartProcess to plan, carry out and document audits. SmartProcess offers workflow-controlled action management for improvements.

In qualification management, SmartProcess helps you to manage employee qualifications and training.