Discover how SmartProcess improves your processes
SmartProcess supports you in process management, quality management and workflow automation
More than 500 companies and 150,000 users use SmartProcess
The smart solution for process management, workflow management and quality management
The user-friendly SmartProcess software supports the digitalization of processes with functions for process modelling, documents, process automation
and quality management.
What our customers say
Digital processes and optimal
SmartProcess is a BPM software for the following topics:
process management, workflow automation and quality management.
You can visually model and document processes using BPMN notation in the BPM software. The workflow functions allow you to optimize and automate your processes and quality procedures. SmartProcess is your key to digital processes.
Standard workflows for many use cases
Many workflow applications are available specifically for quality management and approval processes, which quickly improve your processes as tried-and-tested standard solutions.
You can manage complaints as a workflow and automate processing. The standard workflow is flexibly customizable and the input masks are easy to design.
From audit planning to audit execution, SmartProcess guides you through the system. The mobile web app and the integrated control of measures complete the audit application.
With SmartProcess, you can easily distribute tasks and actions and control them automatically as a workflow. All tasks are displayed transparently and can be flexibly evaluated.
Where does SmartProcess support your work?
SmartProcess makes it easy to create and publish process maps, process descriptions, documents, key figures and risks. All the information required for process management and quality management can be displayed very easily.
Processes can be modeled and process descriptions generated directly via a browser. The BPM software automatically displays its assigned processes to the user and informs the user if a process has changed. A graphical version comparison allows users to quickly identify changes to a new process description. The software therefore always ensures that users are working in accordance with the valid documents.
Documents can be edited directly via check-in and check-out. The document management functions offer convenient document management.
The BPM software also automatically shows which standard requirements are covered by which processes. If a new process or document is published, a read confirmation is automatically requested from the process participants.
In the automation of processes you can also automate the processes as a workflow. This makes process documentation dynamic and optimizes your processes.
With workflow control, SmartProcess also enables the automation of unstructured electronic processes that are currently based on emails or decentralized task lists. In addition to workflow-based process control for tasks and forms, SmartProcess offers further functions such as e-mail integration, escalation management and reports to optimize business processes. Processes can be defined in a user-friendly way with the web-based user-friendly to define. By controlling processes, you reduce costs and improve processing times.
The BPM software offers comprehensive support in quality management and helps with
the processing of complaints, audits and qualifications.
The software enables companies to manage complaints efficiently in complaints management. They can record complaints, process them in teams as a workflow and analyze them. This helps to improve quality and increase customer satisfaction.
In audit management, you can use SmartProcess to plan, carry out and document audits. SmartProcess offers workflow-controlled action management for improvements.
In qualification management, SmartProcess helps you to manage employee qualifications and training.