Companies from all industries use SmartProcess to model and digitalize their processes.
More than 500 companies and 150,000 users across various industries already use SmartProcess to digitalize their operations. Customer satisfaction, teamwork and innovation remain our primary focus!
What our customers say:
"SmartProcess is versatile for workflows and process management and easy to use for all users. The excellent advice we received quickly enabled us to optimize our processes."
Oliver Philipp, Quality and Process Management
“In SmartProcess, we have found a strong partner with whom we can take the handling of our management systems to the next level. The advice and the response time of the support after installation are first class.”
Sven Jetter, Head of Quality Management
"CWA SmartProcess is the perfect partner for the introduction and ongoing development of our global process management."
Sebastian Bach, Global Business Process Management
"For GRENKE, as an international financial services provider, an efficient representation of processes is essential. We have been successfully using SmartProcess for our QM system for several years, including for process modeling."
Monika Pfeffinger, Quality Management
"Business process integration is the ultimate goal to eliminate duplication, and CWA SmartProcess is the perfect partner to support this vision of standardizing and aligning all of your company's activities."
Pierre de Jager, Quality Vice President, HMT LLC
"If anyone asks me about management system software, I can only recommend SmartProcess from CWA. So far, I'm completely blown away by the product and the perfect support after installation."
Wolfgang Seidl
"With the help of process modeling, we are able to make our processes transparent for the entire company. We have attached great importance to a high level of user-friendliness."
Jennifer Becker, QMB
"Your software makes a valuable contribution to the implementation of our QMS in accordance with IATF 16949."
Johann Buller, Quality Management System
"SmartProcess met our requirements perfectly. The system is very easy to use and the ideal tool for the changeover to the new ISO 9001:2015."
Sebastian Schöttler, Head of Quality Management
"After thorough research, we opted for SmartProcess because we were convinced by the successful combination of process management and automation of processes as workflows. We are very satisfied with the implementation. SmartProcess is easy to use."
Sebastian Osl, Head of QA / R&D and Logistics
"With SmartProcess, we were able to configure our requirements flexibly. SmartProcess quickly won us over, not least because of the good advice we received."
Nico Altwegg, IT
"The comprehensive workflow functions of SmartProcess and the very good advice were the best way to meet our requirements!"
Nina Breuer, Organizational Development
"Both the software and the advice from CWA really impressed me. SmartProcess is a great tool!"
Stefan Wolter, Head of Logistics
"With CWA SmartProcess, we have the tool to support processes with workflows. This allows us to further reduce our daily administrative workload. With the help of process modeling, we are able to present the processes in the hospital transparently for all employees."
Jens Schreiber, Head of IT Department
"The operation of SmartProcess is well thought out. We were able to improve our QM system very quickly."
Peter Krummen, Managing Director
"With SmartProcess, we have achieved improved transparency and automation in our processes. The workflow functions - in particular the dynamics of process adjustments - have convinced us."
Mathias Bündgen, Process Management
"The simple operation, the flexible access via the web browser and the good support made our decision for SmartProcess easy."
Michael-Peter Gerhard, Head of Quality Management
"SmartProcess was very well integrated into our existing systems. CWA offers first-class support!"
Katrin Lyke, Central Complaints Management
"The user-friendliness, the high flexibility and the web-based form of SmartProcess were decisive criteria for the introduction of SmartProcess."
Dr.-Ing. Kévin Vollmer, Head of Digitalization
Our customers
