Suitable functions and licenses for the individual roles

The division of licenses into viewer, editor and designer offers you simple and transparent pricing.

Licenses

Licensing is per user. You can use different license types in your company.

Viewer

Read access to:

  • Published processes and documents
  • Organizational chart
  • Knowledge base, news and reports

Other functions:

  • Comment and send feedback
  • Participate in approval workflows
  • Enter key figures
  • Fill in workflow forms and start workflow processes (editing with editor license)

Editor

All functions of the Viewer plus:

  • Edit workflow cases and tasks
  • Action Management
  • Apply workflow applications
  • Edit knowledge base
  • Edit catalog entries
  • Create and edit documents

Designer

All functions of the Viewer and Editor plus:

  • Model processes
  • Create process descriptions
  • Model workflows
  • Design workflow forms
  • Edit organizational chart
  • User and application administration

Single Sign-On via MS Azure and SAML 2.0 are supported for the cloud solution. The synchronization of users and the adoption of organizational units is possible with MS Azure Active Directory (AD) in the cloud solution.

FAQ

How long is the term of the contracts?

The minimum contract term is 3 months. The contract is automatically extended by a further 3 months in each case, unless it is terminated with one month’s notice to the end of the quarter.

Cloud fees can be billed every three months.

Where is the data hosted?

SmartProcess uses one of the most secure cloud infrastructures. The application is hosted in a certified data center in Frankfurt (Germany) on AWS. For customers from the USA, the application is hosted in Ohio (USA) on AWS. Learn more

Is a contract for commissioned processing according to Art. 28 GDPR concluded?

Upon acceptance of an offer, a contract for commissioned processing pursuant to Art. 28 GDPR (General Data Protection Regulation) is automatically recognized and agreed upon as a supplement to the terms and conditions.