Automate your business processes with no-code workflows

With the SmartProcess workflow management system, you can automate your business processes independently in the shortest possible time.


At a glance

Simple processing

Simple processing of cases, tasks, forms and approvals

Workflow Automation

Simple modeling and control of workflows

Flexible forms

Digital forms and input masks are freely definable

100% web-based

Editing directly in the web browser


Task list with target date

In the definable task list, all processes, activities, inboxes, etc. are transparently visible in the workflow software.

In addition to a message in the workflow software, agents can also receive an e-mail message about new processes. Processors can open processes directly in the CWA SmartProcess or via a link in the e-mail.


Extensive reports

The SmartProcess Workflow Software has extensive evaluations. It can be evaluated after each form field and after key figures. Standard reports can be flexibly defined in the SmartProcess and sent by e-mail on a time-controlled basis. You can also share the reports with other users in the workflow management software. The reports can be exported to MS Excel® in the workflow software.

Automate your processes! Simple. Quick.

Workflow-Management with the Workflow Software SmartProcess

SmartProcess supports you to improve your business processes. With the workflow software SmartProcess you can easily automate manual processes. You can model and define input masks in the workflow software without programming knowledge. Business users can thus quickly and easily cover their requirements.

When introducing the workflow software SmartProcess, the business process is modeled at the beginning. You can use existing sample workflows that quickly cover your process with small changes. On the other hand, you can also freely define a workflow completely according to your requirements. In general, the process flow and the input masks in the workflow management software are defined for a workflow.

The big advantage of the workflow software SmartProcess is that the workflow guides the user through the process processing. For example, if the end user enters an approval request or a task, the next step is always displayed to the user. This allows the user to intuitively follow the central theme during processing.

The automated control of processes in the workflow management software has many advantages. The throughput times are improved and employees are relieved. Especially the central overview of all processes and tasks increases transparency in the company. Structured processing of operations, tasks and releases increases productivity.