Automate your business processes with no-code workflows
With the SmartProcess workflow management system, you can automate your business processes independently in the shortest possible time.
Simple processing of cases, tasks, forms and approvals
Simple modeling and control of workflows
Digital forms and input masks are freely definable
Editing directly in the web browser
In the workflow management software, the integrated process designer offers easy modeling of the workflows and flexible definition of input masks and digital forms. The workflow and the forms are completely freely definable in the workflow software, so that each company has its own specific workflows, forms and fields.
Workflow templates are available for many business processes, which are flexibly adaptable and enable a quick implementation….
In the definable task list, all processes, activities, inboxes, etc. are transparently visible in the workflow software.
In addition to a message in the workflow software, agents can also receive an e-mail message about new processes. Processors can open processes directly in the CWA SmartProcess or via a link in the e-mail.
Cases and tasks can be created manually or automated in the workflow management software. The user is guided step by step through the processing of an operation. Notes during processing support the completion of tasks.
SmartProcess supports workflow-bound tasks and the creation of ad hoc tasks in workflow management.
The SmartProcess Workflow Software has extensive evaluations. It can be evaluated after each form field and after key figures. Standard reports can be flexibly defined in the SmartProcess and sent by e-mail on a time-controlled basis. You can also share the reports with other users in the workflow management software. The reports can be exported to MS Excel® in the workflow software.
You can edit processes, tasks, and releases flexibly with the mobile Web app. The mobile web app offers you an optimal interface for mobile phones and tablets. With the workflow software CWA SmartProcess you have flexible access to your business processes. Mobile and in the office you have a comfortable access.
Automate your processes! Simple. Quick.
SmartProcess supports you to improve your business processes. With the workflow software SmartProcess you can easily automate manual processes. You can model and define input masks in the workflow software without programming knowledge. Business users can thus quickly and easily cover their requirements.
When introducing the workflow software SmartProcess, the business process is modeled at the beginning. You can use existing sample workflows that quickly cover your process with small changes. On the other hand, you can also freely define a workflow completely according to your requirements. In general, the process flow and the input masks in the workflow management software are defined for a workflow.
The big advantage of the workflow software SmartProcess is that the workflow guides the user through the process processing. For example, if the end user enters an approval request or a task, the next step is always displayed to the user. This allows the user to intuitively follow the central theme during processing.
The automated control of processes in the workflow management software has many advantages. The throughput times are improved and employees are relieved. Especially the central overview of all processes and tasks increases transparency in the company. Structured processing of operations, tasks and releases increases productivity.
