Terms and Conditions

The products and services of CWA are executed on the basis of the General Terms and Conditions of BITKOM, version 2.1.
These General Terms and Conditions are based on the recommended conditions of the Association for Information Technology, Telecommunications and New Media (BITKOM) and thus create a solid legal basis for a fair cooperation for our customers.

With the links below you can call up and view the applicable General Terms and Conditions.

General contractual terms
Contractual terms for transfering software (purchase)
Contractual terms for maintaining standard software
Contractual terms for use of software via the Internet (Cloud solution, software as a service)

Data processing agreement according to Article 28 GDPR as a supplement to the General Terms and Conditions

Data processing agreement