Plan, monitor, and perform maintenance easily with one workflow
SmartProcess supports you in the central planning of maintenance. The workflow controls the maintenance orders automatically.
Guided workflow control for maintenance planning and processing
The standard workflow in the maintenance software can be used immediately. The workflow guides the user through the creation of an object and the associated maintenance and maintenance orders. Each maintenance can be planned individually, for example once or recurring. As soon as maintenance is due, the responsible agent is automatically informed in the maintenance management software about the maintenance to be performed and can document the maintenance result in the process. In this way, a detailed overview of all maintenance already performed and planned is possible at any time.
As maintenance software, SmartProcess offers the option of adapting the workflow as required using the process designer. And the input forms can also be flexibly adapted to your needs.
Recording and processing of maintenance
Maintenance can be created intuitively and quickly in the form of maintenance orders in the SmartProcess maintenance management software. Editing takes place in the web-based software via any web browser. One-off and recurring maintenance can be planned. For recurring maintenance, a frequency is defined, which ensures that the user is automatically informed by e-mail about upcoming maintenance.
The responsible person in the maintenance software can be an internal department or an external service provider. Via the notification of the upcoming maintenance, the external service provider gets access to the form in which he can document the maintenance result. The workflow in the maintenance management software thus automatically documents the result in the maintenance.
Clear activity list in the maintenance software
In the activity list, all planned and performed maintenance is clearly displayed in the form of a maintenance plan in the maintenance software. The display of the activity list can be flexibly adapted to the user’s needs so that the overview is always maintained. The list can be used to see when the last maintenance was performed and what the result of the maintenance is. If required, the maintenance plan in the maintenance management software can be exported or printed directly from the case at any time.
Mobile Web App
Maintenance objects and the maintenance and maintenance orders planned for them can also be viewed or edited at any time on the move via the mobile web app. As maintenance software, SmartProcess also offers an optimal application interface on mobile devices for monitoring maintenance or documenting a maintenance result. For example, it is sufficient for an external service provider to open the e-mail with the maintenance request on his mobile end device and enter the maintenance result directly after the maintenance has been carried out. If required, any number of photos or attachments can also be added in the maintenance management software via the web app – it couldn’t be simpler.
Mobile and in the office, you have an overview of all maintenance with SmartProcess maintenance management.
Extensive evaluations
CWA SmartProcess has extensive evaluations for maintenance management. It can be evaluated according to each form field and according to various criteria such as number, frequency and category in the maintenance software. You can also create standard reports very easily in the maintenance management software and generate them as PDFs, for example.
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