Optimize your processes with CWA SmartProcess

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CWA SmartProcess – Applications

Process Management

With CWA SmartProcess you can easily model, share and publish processes. Users are actively and specifically involved in the process and QM documentation.


CWA SmartProcess offers extensive workflow functions. With CWA SmartProcess, the processing of processes, forms and approvals can be flexibly automated.

Complaint Management

You can use the workflow functions to model and automate your optimal complaint process. Start with a tried and tested sample solution that you can flexibly adapt to your processes.

More Out of the Box Solutions

Audit Management

CWA SmartProcess supports audit planning, audit execution and the control of actions. CWA SmartProcess is a web-based software that optimally supports the audit process.

Action Management (CAPA)

CWA SmartProcess enables you to distribute actions and tasks to different agents and to control them as a workflow.

Skill Management

CWA SmartProcess offers functions to manage trainings and skills per employee. The qualifications are displayed transparently via a qualifications Matrix.

Test Equipment Management

With CWA SmartProcess you can record and manage your test equipment. The test dates are automatically monitored and a test order is to be generated in the CWA SmartProcess.

Risk Management

With CWA SmartProcess you can identify, evaluate and evaluate risks via a workflow. Measures can be taken to reduce risks.


CWA SmartProcess supports the simple editing of FMEAs in a structured table form. The workflow functions support the control of measures and improvements.