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Workflow Software CWA SmartProcess

Today, optimized and fast processes are a significant competitive advantage and lead to considerable cost and time savings. With the workflow software and BPM software CWA SmartProcess you can flexibly model workflows and automate processes. CWA SmartProcess is a simple workflow software for the processing and control of processes, tasks and releases.

At a glance

Simple processing

Simple processing of cases, tasks and approvals

Workflow Management

Simple modeling and control of workflows

Flexible masks

Input masks and fields are freely definable

100% web-based

Editing directly in the web browser

Sample workflows

Sample workflows for a quick start.

Schedule control

Faster throughput times with automatic processing and scheduling

Everything at a glance

Transparent overview of cases and tasks in the company

Reporting

Reports enable transparency and improvements

Simple design of workflows and masks

The integrated process designer offers simple modeling of workflows and flexible definition of input masks. The workflow and the forms are completely freely definable in the workflow software, so that each company has its specific processes, forms and fields at its disposal.

Task list with target date

In the definable task list, all processes, activities, inboxes, etc. are transparently visible in the workflow software.
In addition to a message in the workflow software, agents can also receive an e-mail message about new processes. Processors can open processes directly in the CWA SmartProcess or via a link in the e-mail.

Edit cases

Cases can be created manually or automatically in the workflow software. With automated creation, a workflow is automatically started, for example, when an e-mail is received or at a defined time.
The user is guided step by step through the processing. The individual processing steps of a workflow are displayed interactively.
CWA SmartProcess supports free (ad hoc workflows) and predefined processes in workflow management.

Extensive reports

The CWA SmartProcess Workflow Software has extensive evaluations. It can be evaluated after each form field and after key figures. Standard reports can be flexibly defined in the CWA SmartProcess and sent by e-mail on a time-controlled basis. The reports can be exported to MS Excel® in the BPM software and workflow software.

Automate your processes! Simple. Quick.

Your contact person

We are happy to help.

Alexander Schröder
Tel.: +49 (0) 4298 46618 28

Online presentation

Make an appointment for a CWA SmartProcess online presentation.

Functions

General Functions

  • Web-based workflow software
  • Portal page can be set and configured as start page
  • Extensive workflow functions
  • Full text search with auto-completion
  • SharePoint – Workflow Software Integration
  • Administration of user rights
  • User synchronization with Active Directory / Single Sign On
  • Multilingual workflow software
  • KPI management and evaluations
  • MS Excel Report Designer for individual reports

Define workflows

  • Simple modeling of workflows
  • Free design and configuration of masks and fields
  • Flexible definition of workflow rules
  • Definition of calculation and functional fields
  • Serial and parallel workflows
  • Manual (ad hoc) and automatic workflows

Task lists and inbox

  • All processes are transparently visible per group and user
  • Flexible configuration of task list
  • Notification of new transactions by e-mail
  • Optional Gantt display of tasks as a timeline

Edit cases, tasks and approvals

  • Control of processes, tasks and releases
  • Interactive display of the processing steps
  • Escalation management and deadline monitoring
  • Creation of processes from e-mails
  • Sending and receiving e-mails about the process
  • Management of attachments and images
  • Linking processes in the workflow software
  • Access to catalogues
  • Import of external data
  • Substitute function in the workflow software

Workflow-Management with the Workflow Software CWA SmartProcess

CWA SmartProcess supports you to improve your business processes. With the workflow software CWA SmartProcess you can easily automate manual processes. You can model and define input masks in the workflow software without programming knowledge. Business users can thus quickly and easily cover their requirements.
When introducing the workflow software CWA SmartProcess, the business process is modeled at the beginning. You can use existing sample workflows that quickly cover your process with small changes. On the other hand, you can also freely define a workflow completely according to your requirements. In general, the process flow and the input masks in the BPM software and workflow software are defined for a workflow.
The big advantage of the BPM software and workflow software CWA SmartProcess is that the workflow guides the user through the process processing. For example, if the end user enters an approval request or a task, the next step is always displayed to the user. This allows the user to intuitively follow the central theme during processing.
The automated control of processes in the workflow software has many advantages. The throughput times are improved and employees are relieved. Especially the central overview of all processes and tasks increases transparency in the company. Structured processing of operations, tasks and releases increases productivity.
The modeling is performed with the core symbols of the BPMN notation. You can model serial and parallel workflows. It should be emphasized that the modeling is carried out directly in the web browser.