Create processes and documents and automate
tasks with workflows!
SmartProcess supports your quality management system for processes, documents, audit, complaints and other applications.
Model processes with the BPMN notation and describe them with all important information
Easily manage, version and control documents with an approval workflow
Standard workflows such as audit, measures, CAPA, complaints, test equipment and individual workflows
Transparent qualification matrix and controlled training planning and implementation
In the QMS software SmartProcess you can display your main processes transparently in a process map. The main processes are automatically linked to the underlying processes. In the process maps in the SmartProcess quality management software, interrelationships become visible and the understanding of continuous processes is improved.
Processes can be modeled easily and consistently with the BPMN notation in quality management software. The BPMN notation with its swimlane representation provides a very good overview of processes and responsibilities. With SmartProcess you have many possibilities to improve your processes. The processes can be described completely and user-friendly with the QMS software.
In the QMS software you can define key figures, record and evaluate actual values. Charts and a traffic light display show the target/actual comparison transparently.
A great advantage is the personalized view of the published process descriptions. This allows users to see the processes they are responsible for in a targeted manner and to be specifically informed about changes. The quality management system software also provides functions for managing the organization chart.
To the solution page Processes, Organization Chart and Documents
As quality management system software, SmartProcess offers extensive functions for document management. You can easily create documents and edit them directly in the QMS software via Check In / Check Out. SmartProcess includes automatic versioning. You can also control validities and you will be automatically informed when a validity expires. SmartProcess also supports the consistent linking of multilingual documents. You can use the release workflow to release and publish documents in a controlled manner. The documents automatically receive a document number. This ensures the uniqueness of the documents. Personalized, the document user always has quick access to his documents in the QMS software.
SmartProcess offers standard workflows for audits, actions, test equipment, CAPA, FMEA and risk management. A central question catalog is available for planning audits. The questions can be answered easily and quickly in the web-based application or mobile in a web app. In the quality management software, you can create an action directly in the event of a finding.
The central and integrated control of measures and actions in the QMS software enables targeted quality improvements. The workflow functions allow you to flexibly design the input masks and the processing sequence. Extensive evaluation functions for improvements are available for the tasks.
Further information on the topics of actions, CAPA, test equipment and risk management can be found on the solutions pages:
Complaints and claims can be processed easily and controlled with the QMS software. You can adapt the complaint process flexibly in the workflow designer and input masks can be defined flexibly. Standard workflows are available for the processing of complaints, which enable rapid deployment. In the QMS software, you can create tasks for complaints. Using the e-mail function, you can send an e-mail to customers or suppliers directly from a complaint. The incoming e-mails from customers and suppliers are automatically assigned to a complaint in the quality management software. SmartProcess also offers extensive evaluation functions for analyses and improvements.
You can easily and transparently identify training needs with the QMS software. You can create a qualification profile for each employee, in which you can clearly see all qualifications and certificates. The qualification matrix also provides a very good overview. Automatically you see the assigned processes and documents of the employee in the qualification matrix. At the employee’s site you can simply confirm if the qualification for the execution of the processes is available. For new processes and documents, the employee can also confirm whether he has read the process descriptions and documents himself. There are also numerous functions in the quality management software for training planning and training execution.
With the QMS software SmartProcess you can flexibly automate today’s manual processes. You can carry out processes and approval procedures such as requirement notifications or training requests online as a workflow and always have a transparent overview of all processing statuses. The input masks and workflows can be flexibly defined in the quality management system software.
The workflow functions enable the automation of many business processes.
Get to know SmartProcess – without obligation and free of charge
See the easy modeling of processes and management of documents in the quality management system software.
