Privacy policy

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. The use of our site is possible without providing personal data. Deviating regulations may arise for the use of individual services of our site, which in this case are explained separately below. Your personal data (e.g. name, address, e-mail address, telephone number, etc.) will only be processed by us in accordance with the provisions of German data protection law. This data will not be passed on to third parties without your express consent.

We process and store personal data from our users only for as long as is necessary to achieve the purpose of the storage.

Data is personal if it can be clearly assigned to a specific natural person. The legal basis of data protection can be found in the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The following regulations inform you in this respect about the type, scope and purpose of the collection, use and processing of personal data by the provider.

Korbmacherweg 3
D-28865 Lilienthal
Tel.: +49 4298 46618 0
Email: [email protected]

We would like to point out that Internet-based data transmission has security gaps, making complete protection against access by third parties impossible.


We use so-called cookies on our site for the recognition of multiple use of our offer by the same user/internet connection owner. Cookies are small text files that your Internet browser stores on your computer. They serve to make our website and our offers more user-friendly, effective and secure. These are usually so-called “session cookies”, which are deleted after the end of your visit. In some cases, however, these cookies provide information in order to automatically recognize you. This recognition is based on the IP address stored in the cookies. The information obtained in this way serves to optimize our offers and to provide you with easier access to our site. When cookies are deactivated, the functionality of this website may be limited.

Server data

For technical reasons, the following data, which your Internet browser transmits to us or to our web space provider, are collected (so-called server log files):

• Browser type and version
• operating system used
• Website from which you visit us (referrer URL)
• Web page you are visiting
• Date and time of your access
• Your Internet Protocol (IP) address
These anonymous data are stored separately from any personal data you may have provided and thus do not allow any conclusions to be drawn about a particular person. They are evaluated for statistical purposes in order to optimize our website and our offers. We reserve the right to check these data subsequently if we become aware of concrete indications of an illegal use.

SSL encoding

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Registration function in the CWA SmartProcess Software
We offer persons and companies the possibility to register for the CWA SmartProcess Software. The data entered in the course of this registration, which can be seen from the input mask of the registration form (for example name, e-mail), will be collected and stored exclusively for the use of our offer until we receive a request for deletion of your address. This data will not be passed on to third parties without your express consent. Your consent to the storage of your data can be revoked at any time, for example by sending an informal e-mail to: [email protected]

Marketing email

On our site we offer you the possibility to subscribe to marketing e-mails from CWA. With these e-mails we inform you at regular intervals about our offers (newsletter), send you information about our events or send out campaign related e-mails. In order to receive our marketing e-mails you need your explicit permission as well as the transmission of the requested personal data. We use the so-called double opt-in procedure for marketing mails. We will not send you marketing emails until you have expressly confirmed to us that we should activate this service. We will then send you a notification e-mail and ask you to confirm that you would like to receive our marketing e-mails by clicking on a link contained in this e-mail. The data collected will be used exclusively for the purpose of receiving our marketing e-mails. This data will not be passed on to third parties. Newsletter2Go is used as mailing software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider selected in accordance with the requirements of the Federal Data Protection Act. Further information can be found here:
Should you later no longer wish to receive marketing e-mails from us, you can object to this at any time without incurring any costs. A message in text form to the above mentioned CWA data (e.g. e-mail, letter) is sufficient. Of course, you will also find a unsubscribe link in every marketing e-mail.

CWA opportunity
On our website we offer you the possibility to CWA us by telephone, post or e-mail. In this case, the information provided by the user will be stored for the purpose of processing his CWA. This data will not be passed on to third parties without your express consent.

Use of Google Analytics with anonymisation function

We use Google Analytics, a web analysis service of Google Inc. Google Analytics uses so-called “cookies”. The information generated by these cookies, such as the time, place and frequency of your visit to the website, including your IP address, is transmitted to Google in the USA and stored there. We use Google Analytics on our website with an IP anonymisation function. In this case, Google will already reduce your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area and thereby make it anonymous. Google will use this information to evaluate your use of our site, to compile reports on website activity for us and to provide other services relating to website and Internet use. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google will, according to its own statements, under no circumstances associate your IP address with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set which prevents the collection of your data on future visits to this website: Disable Google Analytics For more information on how Google Analytics handles user data, please see Google’s privacy policy.:
This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain information on the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can disable this feature at any time from your Google Account ad preferences or opt-out of Google Analytics collecting your information as described in the “Opt-out of data collection” section.
Use of Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to embed tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States.

The use of the Google Tag Manager is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. If a corresponding consent has been requested, the processing is based exclusively on Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Use of Google Maps

Each time you access the “Google Maps” component, Google sets a cookie in order to process user settings and data when displaying the page on which the “Google Maps” component is integrated. As a rule, this cookie is not deleted when you close your browser, but expires after a certain time, unless you delete it manually beforehand. If you do not agree to this processing of your data, it is possible to deactivate the “Google Maps” service and thus prevent the transfer of data to Google. To do this, you must deactivate the JavaScript function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or only to a limited extent. The use of “Google Maps” and the information obtained via “Google Maps” is subject to the Google Terms of Use  and the additional terms and conditions for “Google Maps”

Use of YouTube components with enhanced data protection mode

On our website we use components (videos) of the company YouTube. Here we use the option “extended data protection mode” provided by YouTube. When you access a page that has an embedded video, it connects to the YouTube servers and displays the content on the website by notifying your browser. According to YouTube, only data is transmitted to the YouTube server in “extended data protection mode”, especially which of our websites you have visited when you watch the video. If you are logged in to YouTube at the same time, this information will be associated with your YouTube account. You can prevent this by logging out of your member account before visiting our website. For more information about YouTube’s privacy, please visit the following link:

Use of Vimeo components

On our site we use components of the provider Vimeo. Each time you visit our website equipped with such a component, this component causes the browser you are using to download a corresponding representation of the Vimeo component. If you access our site while logged in to Vimeo, Vimeo uses the information collected by the component to identify which specific page you are visiting and to associate this information with your personal account at Vimeo. For example, if you click the “Play” button or make comments, this information will be transferred to your personal user account at Vimeo and stored there. In addition, the information that you have visited our site will be passed on to Vimeo. This is independent of whether you click on the component or not. If you wish to prevent Vimeo from transmitting and storing information about you and your behaviour on our website, you must log out of Vimeo before visiting our site. Vimeo’s privacy policy provides more detailed information, in particular regarding Vimeo’s collection and use of data.:

Use of Google-Adwords
We also use the Google advertising tool “Google-Adwords” to promote our website. In this context we use the analysis service “Conversion-Tracking” of Google Inc. on our website. If you accessed our website via a Google ad, a cookie is stored on your computer. These so-called “conversion cookies” lose their validity after 30 days and do not serve your personal identification. If you visit certain pages of our website and the cookie has not yet expired, we and Google may recognize that you as a user have clicked on one of our ads placed on Google and have been redirected to our page. The information collected with the help of the “conversion cookies” is used by Google to generate visit statistics for our website. These statistics show us the total number of users who clicked on our ad and also which pages of our website were subsequently accessed by the respective user. However, we or others who advertise via “Google-Adwords” do not receive any information with which users can be personally identified. You can prevent the installation of “conversion cookies” by making the appropriate settings in your browser, such as browser settings that generally deactivate the automatic setting of cookies or specifically only block cookies from the “” domain. You can obtain the relevant data protection declaration from Google under the following link:

Rights concerned

You have the right:

to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;
to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 GDPR;
to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
pursuant to Art. 18 GDPR, to restrict the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete the data and we no longer need the data, but if you need it to assert, exercise or defend legal claims or if you have filed an objection to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;
in accordance with Art. 7 para. 3 GDPR, to revoke your consent to us at any time. As a result, we are no longer allowed to continue processing data based on this consent in the future and
to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our headquarters.
right of objection

If your personal data are processed on the basis of legitimate interests, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as there are reasons for this which arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to [email protected]


You can CWA us free of charge with questions regarding the collection, processing or use of your personal data and the correction, blocking, deletion or revocation of a given consent. We would like to point out that you have the right to have incorrect data corrected or personal data deleted if there is no legal obligation to retain such data. You can CWA us at any time at the address given in the imprint if you have any further questions on the subject of personal data.
May 2018