Hörmann Automotive Penzberg GmbH

With CWA SmartProcess we can control our QA processes more efficiently and transparently. Thanks to the support of CWA SmartProcess and the competent advice of CWA, we have been able to halve the processing time of complaints, reduce quality costs by 30% and improve the quality performance of our customers by 35% within one year.

Marco Böttner, Head of Production and Quality Assurance

Hörmann Automotive Penzberg GmbH manufactures high-quality components and systems for the commercial vehicle and agricultural machinery industry.

CWA SmartProcess is used here for processing complaints, 8D reports and QA processes such as action management.