Learn more about
our customers.

Excerpt from our customer list

"CWA SmartProcess has been very well integrated into our existing systems. CWA offers first-class support!"

Katrin Lyke, Central Complaints Management

"The versatility convinced us. From process management to risk monitoring, CWA SmartProcess is an excellent tool!"

Stephan Mugele, Risk, Governance & Advisory

"Simple operation, flexible access via the Web browser, and quality support made the decision for CWA SmartProcess easy.."

Michael-Peter Gerhard, Head of Quality Management

"With the CWA SmartProcess we have improved transparency and automation in our processes. The workflow functions - especially the dynamics of process adjustments - convinced us."

Mathias Bündgen, Process Management

"The operation of CWA SmartProcess is well thought out. We were able to improve our QM system very quickly."

Peter Krummen, Managing Director

"With CWA SmartProcess we have the tool to support processes with workflows. This will enable us to further reduce our daily administrative costs. With the help of process modelling, we are able to present the processes in the hospital transparently for all employees."

Jens Schreiber, Head of IT Department

"Both the software and the consulting by CWA really convinced me. CWA SmartProcess is a great tool!"

Stefan Wolter, Head of Logistics

"The comprehensive workflow functions in CWA SmartProcess and the excellent consultation we received let us fully cover our requirements!"

Nina Breuer, Organizational Development

"We can manage our QA processes more efficiently and transparently, thanks to CWA SmartProcess. With CWA SmartProcess’ support and CWA’s expert advice, we have been able to halve claim processing times, reduce quality costs by 30 percent, and improve quality performance for our customers by 35 percent – all within one year."

Marco Böttner, Head of Production and Quality Assurance

"We were able to flexibly configure our requirements with CWA SmartProcess. CWA SmartProcess quickly won us over, in part because of the sound consultation we received."

Nico Altwegg, IT

"After thorough research, we chose CWA SmartProcess because we were convinced by the successful combination of process management and process automation as workflows. We are very satisfied with the introduction. CWA SmartProcess is easy to use."

Sebastian Osl, Head of QA / R&D and Logistics

"CWA SmartProcess is versatile for workflows and process management and easy to use for all users. The very good advice enabled us to quickly optimize our processes."

Oliver Philipp, Quality and Process Management