CAPA - Systematically process
corrective and preventive actions
as workflow

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CAPA Software SmartProcess

SmartProcess as CAPA software offers the possibility to systematically investigate deviations or errors and to carry out corrective actions as well as preventive actions. The CAPA software makes it possible to eliminate deviations from requirements according to ISO 13485, to document them completely and to ensure that they do not occur again.

Automatic notification of new CAPAs is provided via a task list in the web-based application and via e-mail. Intelligent workflow functions enable a structured and strategic CAPA management.

Guided workflow control for the processing of CAPA

The standard workflow for CAPA is prepared for immediate use. The workflow controls the user by recording an error or deviation and supports the creation of corrective and preventive actions, which can be easily forwarded to the responsible person.

If required, the workflow can be customized with the process designer. And the input forms can also be flexibly adapted to your needs.


Acquisition and processing of CAPA

CAPAs can be quickly, easily and intuitively captured, edited and interactively controlled as a workflow in the CAPA software SmartProcess via web browser. Here SmartProcess supports the simultaneous processing of corrective and preventive actions and automatically notifies users by e-mail when new tasks to be performed are received.

Clearly arranged list of activities

In the activity list, all task steps of CAPA are clearly displayed and defined corrective or preventive actions, which have been sent to other users for implementation, can be transparently tracked and monitored. The activity list can be configured flexibly and adjusted to your needs.


Mobile Web App

CAPAs and the resulting tasks and measures can be processed flexibly and mobile. The mobile web app offers you an optimal interface for CAPAs, actions and tasks. You can easily and quickly add a photo to CAPAs or corrective and preventive actions. Mobile and in the office you have an overview of all CAPAs, actions and appointments with the CAPA software.

Get to know SmartProcess – without obligation and free of charge


  • Workflow control for the processing of CAPAs in the CAPA software

  • Web-based application and mobile web app for CAPA management

  • Free design of workflows and input masks

  • CAPAs from audits, complaints and freely definable sources

  • Management of attachments, images and videos

  • Import of data from other systems into the CAPA software

  • Transparent status tracking and central overview of all CAPAs

  • Deadline monitoring and escalation management

  • Reports and standard reports for improvements