Model processes, manage documents and automate tasks with a workflow

SmartProcess supports your business processes with functions for process management, quality management and workflow.


Modeling processes in the BPM software

In process management, CWA enables you to model directly within your web browser using BPMN notation. The mini symbols display makes it possible to quickly insert symbols during modelling. The business process management software allows you to directly represent elements such as documents, standards, key data, risks, roles etc. As BPM software, SmartProcess enables very easy and fast modelling.

  • Modeling directly in the browser
  • Supports BPMN notation
  • Import and export of BPMN files
  • Multilingual user interface
  • Integrated key figure management

Read the description of BPMN 2.0 in SmartProcess


BPM software portal for publications

The BPM software gives users easy access to processes, documents and organisation charts. SmartProcess allows users to also see processes and tasks at a glance. Favourites give you quick access to information in the business process management  software. The targeted display of new processes and documents provides information on any changes. Users can access the BPM tool in a personalized way via login or single sign-on.


Easy document management using check-in/check-out

The check-in/check-out function allows you to directly edit Office documents. Documents are automatically uploaded to SmartProcess when you save them in Office. SmartProcess ensures convenient and audit-proof management and publication of documents.

  • Check In / Check Out for direct processing
  • Automatic PDF creation
  • Version comparison of documents
  • Publication via approval workflow

Automate processes as workflows

SmartProcess provides the option to automate processes as workflows and achieve continuous improvements. The business process management software enables intelligent editing of processes, measures, approvals, key data, audits and forms. The input masks for workflows can be flexibly defined.

Feedback for improvements

SmartProcess encourages suggestions and collaboration. The feedback workflow gives users the ability to send suggestions and comments to process owners. Even editing of comments is transparently illustrated in the BPM software.


Knowledge base with Wiki functions

With the knowledge base you can use extensive Wiki functions. Wiki entries can be easily created and you can categorize knowledge in folders. The Rich Text Editor offers many features like text formatting, tables, table of contents and support for images and videos.

  • Flexible text formatting
  • Linking of categories and entries
  • Multilingual fields
  • Read and edit permissions

Get to know SmartProcess – without obligation and free of charge

SmartProcess at a glance

Simple modeling

Simple modeling of processes with BPMN notation


Document management and publication

Workflow functions

Workflow functions enable automated processes and cost savings

Quality Management Modules

Optional quality modules for audits, complaints, measures, qualifications, etc.